January 27, 2004
But it says "Buttle," not "Tuttle!"

From: [me]
Date: Tue, 27 Jan 2004 11:05:20 -0700 (MST)
To: [UBC Housing]
Subject: 2003-2004 Housing deposit appeal

Good morning,

I was referred to you by [Housing employee], who contacted me yesterday with a room offer in Fairview. Unfortunately, the offer involves moving in immediately and then moving out again by April 28, only 3 months from now. As I'm sure you can understand, there is no way I can move the middle of an academic term, forfeit my damage deposit (and likely much more, as I have a 1 year lease) by leaving my current apartment without giving 30 days notice, only to have to find another place to live and move again in 3 months.

As there were understably no rooms available this year (either starting in September or in January), I expected that my $75 deposit would be refunded. [employee] has been very helpful in explaining UBC Housing's policies and has informed me that there was an October 31st deadline to apply for a refund of the deposit. Unfortunately, I was not aware of this deadline and I have been unable to find any mention of it on the Housing web site at www.housing.ubc.ca nor in the UBC Calendar. The 2003-2004 Winter Session application form simply said:

"Application fee and deposit CAD$100 (Application fee is non-refundable)"

As it doesn't say the $75 deposit is non-refundable, I logically concluded that it would be refunded if there were no rooms available by Term 2. [employee] said the issue was out of her hands and suggested that I contact you to appeal the refund. Please let me know what we can do.

Best regards,
Tim

I applied to UBC Housing a year ago, just to cover my bases, and had pretty much forgotten about it (along with the $75 deposit), until yesterday. After a few emails back and forth with the person who sent me the room offer, I was pleasantly surprised to receive a reply to the above email saying that Housing would refund my deposit. I guess the system works sometimes.

Posted by tim at January 27, 2004 11:29 AM
Comments

tim, that's not the system "working", that's the system lulling you into a false sense of security. the next time you come home from class, you'll probably find that someone from ubc housing did an s/apartment/smouldering rubble/, just for you.

i hope $75 worth of cheap vodka will be enough to soften the blow.

Posted by: michal on January 27, 2004 03:16 PM

The "system" only works when you complain about it.

Posted by: Cassie on January 29, 2004 12:15 AM

for your next trick, will you take on ubc foodservices?

Posted by: beth on January 31, 2004 01:06 PM
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